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-WHO WE ARE

We are the first Chilean wholesale operator specialized in ecotourism and offering trips and services focused on nature and cultural destinations, rigorously selected, designed and monitored to provide our friends and guests from the entire world, a reliable, warm and informed service.

Our company counts on the important participation of the European Community – Chile Entrepreneurial Foundation (EUROCHILE), a private, non-profit institution, created by the European Union and the Government of Chile over one decade ago, and which has promoted and created a series of business initiatives and companies, emphasizing tourism among other areas (www.eurochile.cl). EuroChile and Adolfo Alvial (Lic.Bio, M.Sc and M.B.A), managing director of this entrepreneurial initiative, with a widely recognized trajectory of innovation and developing new businesses for the natural resources of Chile, started a partnership to found this company, pioneer in its type, and resolved to work according to a Service Management standard that will distinguish and reward its products and suppliers.

- OUR ASPIRATIONS

We are Chile’s leading tour operator specializing in ecotourism, with the following objectives:

-To enchant and surprise the world’s ecotourists with a travel experience oriented to Chile’s many destinations with singular natural characteristics.

-To show this Great Park in a warm, safe, honest and informative way, and so become a valued partner for our visitors and friends.

-To attend to the wishes and aspirations of those honoring us with their visit, according to principles and behaviors that are ethically and ecologically responsible.


- OUR PRODUCTS


Travelling to Chile implies taking advantage of the opportunity to enjoy its tremendous diversity and the possibility of going to more than one singular destination in a secure and comfortable manner, far from the pressure and hectic activity of the world’s big urban centers.

For these reasons, EcoAustral has set up an offer including:

-Regular Travel Programs, which are tried and established products for each of the territory’s destinations, and which the ecotourist can choose directly, according to his interests, be they by activity or desired attraction.

-Tailor-made Programs are products combining regular programs by adjusting them, or which are simply established according to the ecotourist’s desires and indications.
Click here in order to get some ideas and orientations about this kind of programs.

EcoAustral has decided to incorporate tailor made programs being centered in those destinations and activities that are part of its regular programs supply. To proceed with this kind of programs the ecotourist should just express their ideas about the trip and EcoAustral will evaluate its feasibility, cost and special execution conditions.

As it has been mentioned above EcoAustral offers in a distinctive way Eco Travels to Chile and to the world, based on a Service and Environmental Management System whose principles and contents are explained in the Unique EcoAustral Manual of conducts and equipment for products and providers..In addition to them EcoAustral has considered Selected Classical Travels to the different destinations in the Great Park of the South.

- WELCOME SERVICE

EcoAustral
provides a welcome service in Santiago, which includes reception at the port of entry, transfer with a Guide giving you the welcome and general information, introduction video during the trip to the hotel, transfers to and from the airport, and an exclusive offer of excursions in Santiago and surroundings, to be selected by the ecotourist from EcoAustral’s web-site (ecoaustralchile.com).

All these programs and services are presented in detail and in full in our Catalogue as well as in this Web site, where you will be able to make inquiries and direct reservations. EcoAustral’s offer is regularly updated in this Web site.

The ecoturist can know the general conditions of the trip, reservations system, cancellations and reimbursements, in the General Terms and conditions of the EcoAustral’s supply.
- WHY WE ARE DIFFERENT

-Our Travel Programs are carried out by service companies conforming to predetermined standards of management and services, the adherence to which is regularly evaluated by EcoAustral. (Manual for the Conduct and Equipment of ECOAUSTRAL Suppliers and products )

-We offer natural attractions that are unique or rare in the world, still existing in The Great South Park and which we have decided to share with our visitors.

-To do this, we offer ecotourism activities that include anything affording the enjoyment of nature without causing negative environmental or cultural impacts, including:

-Ecotourism, in its various manifestations.

-Adventure tourism, that does not occasion changes in the environment.

-Sport Fishing
, controlled and carried out in authorized zones and periods.

-Cultural Tourism
, centered around authentic manifestations.

-Scientific Tourism,
centered around themes and zones of interest in Chile.



EcoAustral considers in its General Terms and Conditions of its supply aspects related to reservations, cancellations, payments, insurance, etc., that the client should know in advance to his/her planned trip.